Dobermann
Cancellation Policy
DROP OFF AND PICK UP As I operate a one to one service it is critical that you drop off and collect your dog at the times agreed. If you are more than 15 minutes late for your appointment then you will need to reschedule as the groom cannot be completed in the time allocated, if this is the case then your deposit is not transferable or refundable. You will be contacted approximately 10 - 15 minutes before the groom is finished, if you are late then £5 for every 10 minutes late will be added to the cost of the groom. CANCELLATIONS AND NO SHOWS I understand that from time to time you may need to reschedule your appointment, providing that this is done more than 48 hours ahead of your appointment you will be able to do this for free. As a small business I cannot operate if you do not show up on the day or give very limited notice, here are the charges to expect if you no show, cancel or reschedule an appointment: More than 48 hours notice – free 48 hours to 24 hours – 50% of the groom cost Less than 24 hours or no show – 100% of the groom cost
Contact Details
Keynsham, England, GBR